Frequently Asked Questions

How long does a typical website take to complete?

Most websites are completed within 10 business days. Additional features or custom work may add additional time.

After I pay you, do I own the website?

Without getting into the legal weeds, you own all of the website content (text and graphics) and logos that are created by Diginovas. Images are licensed from Adobe by Diginovas for use on your website, so you don’t technically own any of the images as there are differing levels of licensing. The code used to develop every website begins as a purchased and licensed framework that is modified for the specific use of each website we create. Again, additional licensing may be required.

Can I move my Diginovas website to another hosting provider?

Each website we build is specifically developed for the Business Catalyst platform. While it may be technically possible to download the static pages, any functionality would be lost. Additional licensing may be required.

Will my site show up in search engines?

The short answer is yes. The long answer is maybe. Search engine optimization is the process of applying techniques to a website that increase the chance of being ranked for specific keywords. There are many factors and variables that determine how a search engine ranks a website. While we develop websites in accordance with search engine optimization best practices, we cannot guarantee (in fact, no one really can), that any search engine will display your website within its search results pages for any given set of keyword(s). >> Please read the full disclaimer in Terms of Service.

I already use another email provider. Can I keep it?

Absolutely! You can use Gmail, Office 365, or nearly any other email provider with your Diginovas website.

How do I cancel my account?

We’ll be sorry to see you go, but we’ll also make it painless. You can cancel at any time. Because we don’t hassle anyone if they choose to discontinue their relationship with us, we don’t make any refunds of any kind.